We're Here to Help
Have a question about your account, job application, job posting, candidate search, subscription or recruitment process? Choose the right support channel below and get in touch with the WorkHai team.
Choose the Right Team
Sending your query to the right team helps us understand and respond to your request more efficiently.
Account issues, profile updates, applications, job search, job alerts and other jobseeker queries.
jobs@workhai.com →Job posting, candidate search, candidate database, applications, subscriptions and recruitment tools.
employer@workhai.com →Partnerships, business enquiries, integrations and collaboration.
business@workhai.com →Website issues, account access, technical problems and general enquiries.
support@workhai.com →Send Us a Message
Select your enquiry type and provide the relevant details. We will review your request through the appropriate support channel.
What Can We Help You With?
WorkHai supports both jobseekers and employers throughout the recruitment journey.
Account & Login
Help with registration, login, email verification, password reset and account access.
Job Applications
Questions about applications, application status and recruitment-related activity.
Job Posting
Employer assistance with creating, managing and publishing job opportunities.
Candidate Search
Help with candidate database access, candidate search and recruitment tools.
Subscription & Payment
Questions about employer plans, subscription access, payments and credits.
Safety & Reporting
Report suspicious jobs, misleading content, misuse or other platform concerns.
Frequently Asked Questions
I am unable to login. Where should I contact?
For account and login-related issues, contact General Support at support@workhai.com.
I am a jobseeker and have a problem with my application.
Contact the Jobseeker Support team at jobs@workhai.com and include your registered email address and relevant job information.
I am an employer and need help with candidate search.
Contact Employer Support at employer@workhai.com with your registered employer account details and describe the issue.
Where can I ask about subscriptions or payments?
You can contact Employer Support at employer@workhai.com and mention your subscription or payment-related query.
How can I report a suspicious job?
Contact WorkHai Support and provide the job URL, job title and details of your concern. Do not send passwords, OTPs or banking credentials.
Can I contact WorkHai for a business partnership?
Yes. Business and partnership enquiries can be sent to business@workhai.com.
Need Help With WorkHai?
Choose the relevant support channel or send us your enquiry. We're here to help you use WorkHai for job search and recruitment.